Faqs
FAQs & T&Cs (Set-up)
We are able to cater to alteration of dates, location, and time subject to our availability but has to be made a week in advance before the event date.
FAQs & T&Cs (Products)
It is important to understand the type of balloons floating hours and as an advisory measure, the floating hours has been listed in the web pages listing. We do not encourage to collect the balloons early as it will result in balloons deflating over the period and shorten the lifespan of the floating hours.
- Latex Balloons
* 12 inch latex balloons ~ approx 8 hours - * 16 inch latex balloons ~ approx 10 hours
- * 36 inch latex balloons ~ approx 24 – 30 hours
- Foil Balloons
* 18 inch foil balloons > at least 24 hours
* 40 inch giant letter foil balloons > at least 24 hours
* Foil Balloons bouquet > at least 24 hours
Special Balloons
* 18 inch Bubble Balloons > at least 24 hours – 2 days
* 24 inch Bubble Balloons > at least 24 hours – 3 days - * Orbz Balloons > at least 24 hours – 3 days
- Nevertheless, for all types of balloons, optimally, we will only recommend to collect / opt for delivery on the actual event date itself to prevent the balloons from oxidizing / or having wrinkles/ air bubbles especially for personalized stickers.
We do not bear any responsibility if the balloons is not floating after the floating hours listed.
Orders placed are NON-RETURNABLE, NON-REFUNDABLE & NON-EXCHANGABLE. Please double check your order during checkout before submitting the cart.
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In case of duplicated order, we will cancel the duplicated order and return the amount as store credit only. This is to prevent deduction of credit charges and processing from the bank.
If you found the product is faulty or missing from order list in an unlikely event , we are happy to offer the exchange/ replacement. This does not applied to listing that stated in the acceptance conditional.
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Email us at hi@partybearyfun.sg or WhatsApp 91702150 together with a snapshot of the faulty items received with the order confirmation number.
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For Delivery:
i) we will post out new items to you to replace for faulty/ missing product as soon as possible
ii) you may also drop by to our warehouse for an exchange if you need urgently -
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For Self Collection: Please check your order at the collection point and if there is any defect, replacement can only be available by visiting the store.
